Appointments
To request an appointment you must fill out a health form via our digital front door. You can access our digital front door via a link on our website. This is the quickest and most convenient way to access an appointment. If you can not access the internet then patients can contact the surgery and our care navigators will complete the form with you. The health forms will be triaged by a clinician and you will receive a response by text message or phone call.
Cancelling or changing an appointment
Important: If you need to cancel an appointment
Please tell us if you need to cancel your appointment and give us as much notice as possible. This means we can offer your appointment to another patient.
To cancel your appointment
Phone us Monday to Friday from 8am to 6.30pm
If you need help when we are closed
If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111.
111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Important: Essential home visits
Except in cases where someone is unable to leave their home for any purpose at all, it is better for them to be seen at the surgery. The doctor has access to the patients full medical record and a full range of medical equipment.
Home Visits
How to book a home visit
If you need a home visit, we ask that you contact us as early as possible in the morning, preferably before 10.00am.
You may be asked to provide the reception team with some details regarding why you require a home visit. Please do not be offended by this. This information is needed so that the doctor can assess the urgency and prioritise visits.
When to ask for a home visit
Our GP's will carry out home visits, but these are only for patients who are truly housebound, i.e. patients whose condition prevents them from being able to attend surgery.
When not to ask for a home visit
Please do not ask for a home visit unless the patient cannot make it to the surgery.
Most children can be safely brought to the surgery by car.
A number of patients can be seen at the surgery in the time that it takes to visit one patient at home.